System Administrator Field Service until 31.12.2027 (m/f/d)

  • Cologne

Job description

You can expect a varied job in the development of the IT division in the NetCologne Group as well as an innovative and dynamic company with flat hierarchies that is geared towards growth.

In an exciting working environment with short decision-making processes, you will be part of a friendly and highly motivated team. We are happy to support you in shaping your professional goals with individual development programmes.

Your tasks include

  • You are on-site at schools and Business customers and ensuring that IT functions reliably
  • You go Disruptions to the bottom, you will find pragmatic Solutions and document your work in the Ticketing system
  • You installing, configures and modernises IT workplaces and Network and Server systems
  • You lead Maintenance work through and put the trouble-free operation of IT landscapes securely
  • You hold Documentation currently and share your know-how in our knowledge base
  • You are Contact person for our Customers und unterstützt sie durch Schulungen und fachliche Beratung 
  • You bring your experiences and ideas to our Services and digital solutions to continuously improve

What you bring with you

  • You have a IT-related vocational training or equivalent proven Professional experience 
    With the common PC operating systems You know the MS Windows environment inside out.
  • You have Support experience from Printers and others IT Peripherals as well as in network support
  • Ideally, you have already worked with a Ticketing system Worked
  • You work just as well independently as in a team and are willing to familiarise yourself with new topics
  • A Good technical understandinga excellent service and Solution-oriented and a structured and meticulous way of working characterise you
  • You possess a Driving licence The Class B
  • Fluent German in writing and verbally we assume – English is an advantage

About the company

We, NetCologne IT Services, are a subsidiary of the regional
Telecommunications provider NetCologne. From IT strategy consulting and setup to the service and support of complex IT infrastructures, we offer everything from a single source. Additionally, we are responsible for the
The ITIL framework for taking over the IT operations of our clients – either through our Cologne service desk or on-site. From our modern, certified data centre in Cologne, we offer innovative managed services, including individually tailored cloud computing solutions. With our Education Services, we turn school IT into enterprise IT. From IT infrastructure and cloud services, identity management, hardware & software to IT support, administration and training. With us, teachers and students receive everything for the modern classroom and thus have full control over digitalisation.

Our benefits

  • Promotion opportunities
  • Company pension scheme
  • Company bike
  • Company car
  • Flexible working hours
  • Home office
  • Public transport ticket / subsidy
  • Team building
  • Further training