Process Manager CG

As a leading company in healthcare software solutions, we operate in 19 countries and employ over 9,000 dedicated individuals. You will be working in a dynamic and innovative environment full of opportunities. With your commitment and passion, you will have the chance to make a lasting difference.

CGM leverages AI: We are looking for people who feel the power of AI in the e-health environment, want to help shape change, and recognise with curious passion how technology can make healthcare smarter, simpler and better.

Together, we are shaping the healthcare system of the future. Become part of our mission and make a difference – for a world where knowledge saves lives!

Your contribution: 

• Care and continuous development of our quality management system and process landscape – with a clear focus on BSI C5 compliance and ISO 9001.
• Definition, adaptation and monitoring of processes in software development and related services to ensure full compliance with BSI C5 Controls and ISO 9001.
• Planning, execution, and documentation of internal audits, as well as active support of external audits – including preparation and follow-up of findings.
• Ensuring that all process and quality documentation is correct, complete, up-to-date, and audit-ready at all times.
• Close collaboration with the Senior Regulatory Manager and cross-functional stakeholders to drive a living quality culture and continuous improvement across the department.

What you bring with you: 

• At least 3 years of relevant professional experience in quality management, compliance, or IT/process auditing, ideally in a software or cloud environment, with demonstrable expertise in ISO 9001 and/or BSI C5.
• A degree from a university or higher education institution with above-average results in a relevant field (e.g. Computer Science, Business Information Systems, Engineering, Quality Management, or a comparable discipline).
• Extensive methodical know-how in process management and quality assurance, including experience with QMS tools, audit management solutions, and common documentation and collaboration platforms.
• Very good spoken and written English skills, and good spoken and written German skills, to be able to operate confidently in an international, German-speaking environment.
• Precise, structured and analytical way of working, a high sense of responsibility, strong communication skills, and a willingness to constructively and solution-orientedly question the status quo.

This is what you can expect from us: 

• Mobile Work: Work flexibly on two days a week mobile and 3 days on site.

• Attractive locations: In addition to fully equipped workplaces, regular events such as summer parties and Christmas parties await you at our locations.

• Development: Our in-house academy and our portfolio of external co-operation partners will support you in your further development.

• Health: Health is a valuable asset for us. Our in-house canteen offers a selection of tasty and healthy dishes every day and we welcome you to our fully equipped fitness centre for weekly classes (online & offline).

• More is always possible: The nursery on our CGM campus in Koblenz helps our employees to make their daily work even more flexible. We also offer corporate benefits, the option of a job bike, company pension scheme, and much more for you.

Diversity is part of CGM! We look forward to receiving your application regardless of disability, gender, nationality, ethnic and social origin, religion, age, sexual orientation and identity.

Convinced? Apply online now with your comprehensive application documents (including your certificates, salary expectations, and earliest possible start date).