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Account Manager specialising in logistics (f/m/d)

q.beyond AG |

  • ,

Work with us - a leading provider of cloud, SAP, Microsoft and software development - and design future-proof IT solutions for our corporate customers.

Digitise the German SME sector with us as a Account Manager specialising in logistics (f/m/d) at our Hamburg location

Job description

Work with us - a leading provider of cloud, SAP, Microsoft and software development - and design future-proof IT solutions for our corporate customers.

Digitise the German SME sector with us as a Account Manager specialising in logistics (f/m/d) at our Hamburg location

What you can expect from us

Get ahead: Look beyond the professional horizon and discover exciting internal development opportunities as well as a variety of further training programmes. 
Experience the difference: Experience the respect and appreciation of your colleagues and take advantage of the wide range of services offered by our diversity management.
Be active: With your own JobRad for you or other family members. You can also take advantage of various employee offers, such as virtual sports sessions, etc.
Find the balance: Benefit from a great work-life integration thanks to our mix of trust-based working hours and flexible working location (incl. home office)
Feel cared for: We offer you the right framework with our pension scheme, private accident insurance and company health insurance.
Switch off: 30 days' holiday plus special leave and a sabbatical account give you the opportunity to take a career break and relax.

Your tasks include

  • Holistic support of our new and, if applicable, assigned existing customers in the assigned sales region.
  • Responsibility for incoming orders and sales, acquisition of new customers and active canvassing activities in all necessary channels.
  • Active further development of our customer relationships with new customers and, where applicable, existing customers assigned to us, by utilising cross-selling and up-selling potential.
  • Intensification of business relationships with customers through continuous contact and relationship management
  • Management of customised offers and service solutions as well as the presentation of the entire q.beyond portfolio to the customer
  • Close co-operation and coordination with other relevant areas of the q.beyond group of companies, including specialist sales areas, sales areas of the subsidiaries, inside sales, presales, project management and operations
  • Carrying out target/actual comparisons and identifying necessary corrective measures
  • Maintaining and improving customer satisfaction (CIP/CSI)
  • Active and comprehensive maintenance of the CRM system
  • Customer and internal escalation management
  • Regular reporting, controlling and tracking of your sales activities as well as reporting to management as required

What you bring with you

  • At least 3 years of professional experience in senior positions in the areas of sales and/or service management
  • Proven network in the corporate client environment (C-level)
    Extensive experience in successful IT sales
  • Convincing communication skills and a confident, confident demeanour
  • In-depth understanding of services in the context of cloud computing and full ICT outsourcing
  • Willingness to travel
  • Good language skills in English (written and spoken)
  • Flexibility, ability to work under pressure and organisational talent
  • Certifications in a task-related environment desirable (e.g. ITIL, PMI or similar)

apply now

About the company

q.beyond AG stands for successful digitalisation. We support our customers in finding, implementing and operating the best digital solutions for their business. Our strong team of over 1,100 employees guides our SME customers safely through the digital transformation, with extensive expertise in the areas of cloud, SAP, Microsoft and software development.

Company profile
16 other jobs

Our benefits

  • Share purchase programme
  • Promotion opportunities
  • Company pension scheme
  • Company bike
  • Fitness programme
  • Flexible working hours
  • Home office
  • Further training

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60313 Frankfurt am Main
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