IT specialist in the field of electronic archives

The Digital Transformation and IT Solutions (DIGITS) department promotes GIZ's digital transformation, manages the portfolio of IT projects, develops and operates IT systems, supports the IT needs of the external and internal structure, guarantees a high level of IT security and contributes to better internal processes and cross-divisional cooperation through digital solutions. The "Digital Workplace - Cloud Services 2" group is responsible for the provision, further development and operation of central services such as email, telephony, video conferencing and document management for all colleagues in Germany and abroad. As the central point of contact, the colleagues in the document management team are supported in the day-to-day operation of the systems. Together with colleagues, you will work on projects to drive forward digitalisation at home and abroad.
 

Job description

The Digital Transformation and IT Solutions (DIGITS) department promotes GIZ's digital transformation, manages the portfolio of IT projects, develops and operates IT systems, supports the IT needs of the external and internal structure, guarantees a high level of IT security and contributes to better internal processes and cross-divisional cooperation through digital solutions. The "Digital Workplace - Cloud Services 2" group is responsible for the provision, further development and operation of central services such as email, telephony, video conferencing and document management for all colleagues in Germany and abroad. As the central point of contact, the colleagues in the document management team are supported in the day-to-day operation of the systems. Together with colleagues, you will work on projects to drive forward digitalisation at home and abroad.
 

Your tasks include

  • Maintenance, administration and optimisation of ECM systems ("electronic archive")
  • Installation, administration, maintenance and optimisation of software components in digital archives, as well as system monitoring and quality assurance
  • Designing specialised solutions and developing and refining archive services
  • Carrying out proactive analyses and deriving optimisations for the archive and the associated operating processes
  • Planning and implementing tests and carrying out subsequent changes to the IT infrastructure in the archive environment
    Further development of licence management for the archive
  • Collaboration in projects
  • Creation of operational and user documentation in accordance with ISO 27001
  • Takeover of 2nd level support
  • Management of external service providers

What you bring with you

  • Degree from a university of applied sciences (computer science, information technology, communications engineering) or completed training as an IT specialist in system integration or equivalent knowledge and skills based on several years of proven professional experience in the described field of application
  • Several years of practical experience in the areas of "Enterprise Content Management" and "Document Management Systems", ideally with the products "OpenText Archive Server" and "Opentext Contentserver"
  • Very good knowledge of relational database systems, sound SQL knowledge is an advantage
  • Basic understanding of technical requirements for handling information subject to retention, secure archiving, data protection, information security
  • Solution- and customer-orientated thinking and acting
  • High degree of teamwork and self-motivation
  • Business fluent German and good English skills

About the company

We work worldwide for a future worth living. That is GIZ's vision and long-term goal.

It offers customised, economical and effective services for sustainable development.

Our benefits

  • Promotion opportunities
  • Vocational training
  • Company kindergarten
  • Flexible working hours
  • Home office
  • Public transport ticket/subsidy
  • Special leave
  • Team building
  • Further training