Senior User Experience Researcher (m/f/d)

You will work independently on changing tasks in the field of accouting solutions on overarching digital transformation topics or occasionally in cross-functional feature teams. You will use agile development methods and innovative technologies to develop a new generation of cloud applications. With your commitment, we will bring accounting into the cloud. Your skills will be continuously developed through project experience in various products.

Job description

You will work independently on changing tasks in the field of accouting solutions on overarching digital transformation topics or occasionally in cross-functional feature teams. You will use agile development methods and innovative technologies to develop a new generation of cloud applications. With your commitment, we will bring accounting into the cloud. Your skills will be continuously developed through project experience in various products.

What you can expect from us

  • "Home office" in the sense of mobile, location-independent work within Germany, including the associated technical equipment
  • Flexible working hours including the option of compensatory time off for a good work-life balance
  • Wide range of professional and personal development programmes inside and outside working hours as well as numerous internal communities for networking and mutual learning
  • And much more...

Your tasks include

  • You advise our agile product teams methodically and convincingly with regard to user-orientated development and specific UX research requirements and increase the maturity level of the teams in terms of customer orientation and UX research.
  • You identify, prioritise and cover the UX research needs of the product teams in the workstream together with the product owners (m/f/d).
  • You are responsible for asking the right questions and answering them with suitable research studies and data analyses. You will incorporate your findings into planning and decision-making processes.
  • You inspire and motivate our product teams to create excellent solutions in the interests of the users by communicating the insights gained in an understandable and action-orientated way.
  • As a Senior UX Researcher (m/f/d), you will be happy to share your knowledge in our community and support Junior UX Researchers (m/f/d) in the workstream as a mentor/coach.

What you bring with you

  • You have successfully completed a degree in psychology, market research, human factors or a comparable qualification and have at least 5 years of experience as a UX Researcher (m/f/d) in the context of B2B and agile software development.
  • Together with product owners (m/f/d) and agile teams, you have planned and implemented human-centred development projects and thus demonstrably contributed to successful solutions on the market (B2B).
  • You recognise the right research questions and are confident in the selection and implementation of current and economically viable UX research methods along the entire product life cycle.
  • You have a strategic understanding and work on sustainable process improvements in terms of customer orientation.
  • You are skilled in the professional use of current tools for conducting and evaluating qualitative and quantitative studies and analysing statistical data.

About the company

DATEV eG is the third-largest provider of business software in Germany (IDC Ranking 2023) and one of the largest European IT service providers. Founded in 1966, the cooperative of the tax consulting profession achieved a turnover of 1.44 billion euros in the 2023 financial year. With its software, cloud solutions and expertise, the Nuremberg-based company provides the basis for digital collaboration between SMEs and the tax advisors who take care of the business management needs of companies. Through this community, DATEV supports a total of 2.8 million companies, self-employed people, local authorities, associations and institutions. With around 8,900 employees, the company guides more than 620,000 customers through the digitalisation of their commercial processes as a partner. Data protection, data security and tax compliance have top priority.

Our benefits

  • Flexible working hours
  • Home office
  • Public transport ticket/subsidy
  • Further training