Would you like to solve new IT challenges every day in completely different customer environments instead of always working on the same ticket?
Does a job sound exciting to you where you dive deep into L2 and L3 issues, analyse complex Power Automate solutions and build real root-cause solutions?
Are you looking for an environment where you work across different manufacturers, continuously develop your know-how, and resolve real impact incidents for clients?
Working model: Nationwide / Hybrid / Remote | Reports to: Senior Manager MultiVendor Helpdesk | Language requirements: German and English language skills | Scope: Full-time | Permanent | On-call duty | Learn more: softwareone.com
Become part of the MultiVendor Premium Service (MVPS) team. We offer high-quality 2nd and 3rd level support for over ten different software vendors within a single, central contract. We work across vendors, analyse complex incidents in diverse customer environments and deliver rapid, holistic solutions.
Ideally you have troubleshooting experience in several of the following areas
In addition, you bring the following soft skills
SoftwareOne is a leading provider of software and cloud solutions. Our goal is to redefine the way organisations plan, operate or procure their cloud. We support our customers in migrating and modernising their workloads and applications and advise them on how to optimise the resulting software and cloud changes. In this way, we unlock the full added value of cloud technologies for our customers.
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Further information
English 
German 
