Technician, IT Operations

• You are good at communicating with end users - explaining what is going on technically in an understandable way, in a friendly manner in direct dialogue or on the phone
• You are familiar with hardware, software, networks and ideally also SAP
• You follow current IT trends and have a feel for topics such as data security and disaster recovery
• You have a good understanding of IT governance, IT security and data protection
• You understand how our business works - and how technology influences business processes
• For example, you know what a server failure of one minute can mean for production
• You have experience with helpdesk/support, incident management and perhaps also with data centre operations
• You can analyse problems and get to the root of them
• You work in a structured manner, prioritise well and stay focused even under pressure
• You speak fluent German and English
   

What else would be helpful:

• Experience in project management
• Knowledge of ITIL
• First points of contact with crisis management
• You have dealt with different markets, cultures or local specialities
   

Leadership Agility - What we are looking for in a personal attitude

At Bacardi, we're not just looking for skills, we're looking for people who can take our 3Fs culture to the next level: Fearless. Family. Founder.
These properties are particularly important:

• Belonging - You create an environment in which everyone feels seen, valued and welcome
• Self-perception - You know who you are, know your strengths and weaknesses and how you come across to others
• People Agility - You can deal with people, even in difficult moments - and you get the best out of teams
• Results Agility - You deliver reliable results even under new conditions, motivate others and provide security
• Mental Agility - You think strategically, creatively and find new solutions in complex situations
• Change Agility - You have a desire for change, like to try out new things, learn from mistakes and constantly develop yourself further
   
  Note:
  At Bacardi, we are looking for talented people from a wide range of backgrounds - because diversity brings new perspectives, agility and fresh ideas to our global team. We are committed to creating a working environment in which everyone is treated fairly and recognised for their achievements.

Discrimination has no place with us - whether because of origin, skin colour, religion, gender, sexual orientation, marital status, disability, age or other protected characteristics.