(Senior) Product Manager / Analyst Mobile (f/m/d)

(Senior) Product Manager / Analyst Mobile (f/m/d)

Job description

(Senior) Product Manager / Analyst Mobile (f/m/d)

What you can expect from us

With over 3,200 employees and almost 16 million customer contracts, 1&1 is one of the leading telecommunications providers in Germany. With a pioneering spirit, unusual ideas and creative teams, we have conquered a leading market position in mobile telephony and broadband connections. By combining over 50,000 km of 1&1 fibre optic network and regional networks, we are creating the most extensive fibre optic network in Germany. We are also building the most modern 5G network in Europe, based on the innovative Open RAN technology. With open interfaces and 5G functions in a powerful cloud infrastructure. Continue the 1&1 success story and shape our future product range with innovation and drive. Become part of 1&1.

Your tasks include

There is no stagnation or boredom at 1&1 - and that also applies to your personal development. If you want to make a difference with your team and show commitment, there are various career options open to you at 1&1. If you enjoy being successful together and working independently, then you've come to the right place! Continue your personal success story with us at our locations in Karlsruhe, Düsseldorf or Montabaur.

  • You are responsible for planning, controlling and analysing the budget for the existing mobile customer segment.
  • You are the first point of contact for budgets and calculations for tariff changes and contract renewals for existing 1&1 Mobilfunk customers.
  • You monitor our products and measures independently and in a KPI-orientated manner and are responsible for the further development of business logic with a view to value and budget.
  • You develop measures and mechanisms for retaining and developing existing customers.
  • You prepare analyses and decision papers for senior management and actively contribute to profit and loss responsibility.
  • You will also realise complex and cross-divisional projects, plan and manage them independently and ensure a high level of transparency towards internal partners. 

What you bring with you

You have several years of professional experience in product management and / or controlling and have also gained experience in project and / or programme management. You also have the following qualities:

  • Strong communication skills at all working levels up to senior management.
  • Ability to work independently and a structured and pragmatic approach combined with a strong hands-on mentality.
  • Practical experience in budget preparation and / or (product) controlling as well as in analysing complex and extensive data.
  • Practical experience in product management, in the creation of business cases and in deriving measures for the further development of existing customers.
  • High demands on your own performance level, confidence, resilience and assertiveness even in stressful phases.
  • Professional time and self-management as well as collegial interaction with cross-departmental project teams.
  • High affinity and experience with budget and calculation processes as well as analytical thinking skills.
  • Excellent handling of Microsoft Office, especially Excel.
  • Ideally experience in the telecommunications industry or in the subscription business.

About the company

1&1 stands for top performance, good prices and excellent service. We offer millions of customers reliable access to the Internet and innovative services such as Smart Home, video-on-demand, IP-TV and online storage, which are constantly being developed further.

Our strength lies in recognising customer requirements and new business areas at an early stage. The construction of a high-performance 5G mobile network opens up many new opportunities for us - from development and marketing to project management.

As a leading provider of broadband and mobile communications products, we have been recognised several times for the highest level of customer satisfaction. Our employees benefit from challenging tasks and individual development programmes.

We offer a wide range of training courses, from language courses to special programmes for future managers. Diversity and equal opportunities are firmly anchored in our corporate culture and are promoted through numerous initiatives.

Our benefits

  • Share purchase programme
  • Company pension scheme
  • Financial incentives
  • Company bike
  • Flexible working hours
  • Home office
  • Public transport ticket / subsidy
  • Team building
  • Further training