Operations Specialist (m/f/d)

Job description

What you can expect from us

  • Exciting tasks with the freedom to make a difference
  • Remote work opportunities according to our hybrid model
  • A dynamic team with open-minded and helpful colleagues
  • Great team events organised by our SYNCMOVE team
  • Flat hierarchies and flexible working hours in an innovative environment
  • Open and respectful working atmosphere with the opportunity for professional development in a dynamic environment
  • Company pension scheme for a carefree future

Your tasks include

  • You collect and analyse process data
  • You control and optimise the use of IT tools
  • You lead projects to improve data-driven decision making across the organisation
  • You work with agile coaches, development teams and IT administrators to enable additional organisational capabilities, e.g. automating KPI creation
  • You support our managers in the implementation of strategies and procedures

What you bring with you

  • Completed studies in the field of computer science, business informatics or similar disciplines or training with comparable professional experience
  • Experience in managing data-driven projects to improve tools and processes
  • Experience in the administration of Atlassian products
    Advanced knowledge of MS Excel
  • Basic understanding of data science
  • Basic understanding of business processes and operational controlling
  • Basic knowledge of the software development cycle and agile software development
  • Knowledge of scripting with Python (authentication, API queries, ETL pipelines, ...) would be desirable
  • You are a proactive communicator, with strong analytical skills and an attention to detail
  • Business fluent in German and English (at least C1)

About the company

With its Customer Success Portfolio, the Augsburg-based SYNCPILOT Group realises digital transformation projects with the highest data protection requirements and has a positive impact on the employee and customer experience. Ministries, local authorities, energy companies, health insurers and insurance companies are already benefiting from SYNCPILOT's sustainable and effective services. Its deeply integrated software solutions enable digital customer interactions without media discontinuity, legally compliant online contract conclusions and optimised consulting and contract processes.

Our benefits

  • Promotion opportunities
  • Company pension scheme
  • Fitness programme
  • Flexible working hours
  • Home office
  • Team building