Senior ServiceNow Technical Consultant (f/m/x)

NTT DATA Germany SE | Munich

Munich
// Königsberger Str. 1, 60487 Frankfurt
// Cologne 51103, Erna-Scheffler-Straße 1A
//

Full-time
University entrance qualification
With professional experience
German & English

Your mission

Development of customised applications, modules and functions to meet specific customer requirements as well as identification and optimisation of existing solutions to increase efficiency
Application of programming languages, especially JavaScript, for the development of scripts, business rules, client scripts and UI policies
Use of middleware and integration solutions to ensure seamless communication between different systems and to implement user feedback in development work
Creating user-friendly interfaces and implementing responsive designs to ensure a positive user experience on different devices
Identify and resolve technical issues within ServiceNow applications and adhere to best practices and standards to ensure maintainability and scalability of solutions
Collaboration with project teams, documentation of developed solutions and training of new team members as well as continuous training in new functions and technologies of ServiceNow

Job description

Your mission

Development of customised applications, modules and functions to meet specific customer requirements as well as identification and optimisation of existing solutions to increase efficiency
Application of programming languages, especially JavaScript, for the development of scripts, business rules, client scripts and UI policies
Use of middleware and integration solutions to ensure seamless communication between different systems and to implement user feedback in development work
Creating user-friendly interfaces and implementing responsive designs to ensure a positive user experience on different devices
Identify and resolve technical issues within ServiceNow applications and adhere to best practices and standards to ensure maintainability and scalability of solutions
Collaboration with project teams, documentation of developed solutions and training of new team members as well as continuous training in new functions and technologies of ServiceNow

What you can expect from us

Your benefits

Flexible working hours with flexitime arrangements and travelling time is working time
30 days holiday, plus 24.12. and 31.12. are non-working days
Sabbatical of up to one year possible
Remote work and mobile working in other EU countries possible
Attractive benefit and salary optimisation programmes: company pension scheme, JobRad, job ticket, exclusive discounts via corporate benefits and much more
Comprehensive health and prevention programmes: extended sick pay, company medical care, accident insurance also for leisure accidents worldwide, pme family service
Internal and external training opportunities at the NTT DATA Academy with technical training, certification programmes, soft skills training, Udemy access
Varied corporate volunteering opportunities, various communities and initiatives (on diversity, equity & inclusion, sustainability and more) with knowledge exchange at eye level
Team-orientated corporate culture with plenty of creative freedom

Your tasks include

Your skills

Comprehensive understanding of the ServiceNow architecture, modules (ITSM, ITOM, ITBM) and data models as well as basic knowledge of SQL for data analyses
Mastery of ServiceNow development tools (Studio, Scoped Applications, Update Sets) and strong knowledge of JavaScript and scripting concepts such as Scripted REST APIs, Business Rules and Client Scripts
Experience in the implementation and use of REST and SOAP APIs as well as knowledge of integration solutions for data exchange between ServiceNow and other systems
Understanding of the principles of user interfaces and user experience as well as experience in customising forms, lists and dashboards
Ability to diagnose errors in scripts, perform tests (unit and integration) and create and maintain technical documentation, apply agile methods (Scrum, Kanban) and commitment to ongoing training in new ServiceNow functions
As a structured team player (f/m/x) with enormous initiative, you have strong communication skills as well as business fluent German and English.

What you bring with you

NTT DATA is part of the NTT Group and a trusted global innovator of business and IT solutions headquartered in Tokyo. Today, over 190,000 employees worldwide are shaping digital change and supporting our customers with consulting, industry solutions, business process services, digital and IT modernisation and managed services. At 11 locations in Germany, Austria and Switzerland, they lead companies into a sustainable and connected future with concentrated technological expertise and in-depth industry know-how.

Diversity is an indispensable part of our success and our corporate culture. Free from prejudice with regard to gender, sexual orientation, age, ethnic and social background, religion or disability, we look forward to getting to know you.

Interested? We look forward to receiving your online application!

About the company

NTT DATA is an innovative global provider of business and technology services with an annual turnover of over 30 billion US dollars. The company counts 75 percent of the Fortune Global 100 among its customers and supports them in innovation, optimisation and transformation for long-term success.

As a Global Top Employer, NTT DATA has a broad spectrum of experts in more than 50 countries as well as a reliable partner ecosystem of established companies and start-ups.

Its services include business and technology consulting, data analytics and artificial intelligence, industry solutions as well as the development, implementation and management of applications, infrastructure and connectivity.

The company is also one of the world's leading providers of digital and AI infrastructure. NTT DATA is part of the NTT Group and is headquartered in Tokyo.

Further information at http://de.nttdata.com