We, NetCologne IT Services, are a subsidiary of the regional telecommunications provider NetCologne. As a reliable strategic partner from Cologne, we supply companies and schools with innovative ICT technologies and offer them advanced solutions for their digitalisation. 

We offer everything from a single source, from IT strategy consulting to the development, service and support of complex IT infrastructures. We are also responsible for taking over our customers' IT operations in accordance with the ITIL framework - either through our Cologne service desk or on site. From our modern, certified data centre in Cologne, we offer innovative managed services, including individually tailored cloud computing solutions.

With our Education Services, we turn school IT into enterprise IT. From IT infrastructure to cloud services, identity management, hardware and software through to IT support, administration and training. We provide teachers and students with everything they need for the modern classroom and thus have digitalisation fully under control.

Job description

We, NetCologne IT Services, are a subsidiary of the regional telecommunications provider NetCologne. As a reliable strategic partner from Cologne, we supply companies and schools with innovative ICT technologies and offer them advanced solutions for their digitalisation. 

We offer everything from a single source, from IT strategy consulting to the development, service and support of complex IT infrastructures. We are also responsible for taking over our customers' IT operations in accordance with the ITIL framework - either through our Cologne service desk or on site. From our modern, certified data centre in Cologne, we offer innovative managed services, including individually tailored cloud computing solutions.

With our Education Services, we turn school IT into enterprise IT. From IT infrastructure to cloud services, identity management, hardware and software through to IT support, administration and training. We provide teachers and students with everything they need for the modern classroom and thus have digitalisation fully under control.

What you can expect from us

You can expect a varied job in the development of the IT division in the NetCologne Group as well as an innovative and dynamic company with flat hierarchies that is geared towards growth.

In an exciting working environment with short decision-making processes, you will be part of a friendly and highly motivated team. We are happy to support you in shaping your professional goals with individual development programmes.

  • A permanent, financially secure and long-term position
  • Regular internal and external training
  • Flexible working hours and a home office arrangement
  • State-of-the-art office space based on the "New Work" concept as well as chill-out & creative areas
  • An attractive contribution to the company pension scheme including individual counselling by an external service provider
  • A Germany ticket and JobRad offers for travelling to work in comfort
  • Flat hierarchies and open communication
  • A team kitchen and a canteen
  • Regular team events
  • 30 days holiday + 4 customary days
  • Fresh fruit every week as well as coffee, tea and water as much as you like

Your tasks include

  • You package and distribute software products using modern scripting languages
  • You work with common software distribution solutions such as Microsoft Intune, Microsoft SCCM (Endpoint Configuration Manager), OPSI
  • You improve and optimise the software distribution processes
  • You analyse and rectify faults in new and existing software packages
  • You are the central contact person (m/f/d) for the introduction of new software products
  • You carry out functional tests of new software packages
  • You create associated documentation and develop it further
  • You work in 2nd level support for Windows 10 and Windows 11 computers

What you bring with you

  • You have successfully completed an apprenticeship as an IT specialist (or comparable) or an IT degree programme
  • It is nice, but not absolutely necessary, to already have relevant certifications or completed training courses
  • You work just as well independently as in a team
  • You are characterised by a good technical understanding, a pronounced service and solution orientation as well as a structured and careful way of working
  • Ideally you have a class B driving licence
  • Fluent written and spoken German is required - English is an advantage

 

Knowledge in the following areas is desirable:

  • Creation of software packages (e.g. with Powershell and Batch) or (initial) scripting experience
  • Carrying out error analyses of software packages/programs as well as troubleshooting in Windows environments
  • Knowledge of scripting or programming languages (Powershell, Python or others)
  • Creation of concepts and installation instructions

About the company

We, NetCologne IT Services, are a subsidiary of the telecommunications provider NetCologne. As a reliable partner from Cologne, we supply companies and schools with innovative ICT technologies and offer them advanced solutions for their digitalisation. From IT strategy consulting to the development, service and support of complex IT infrastructures, we offer everything from a single source. We are also responsible for taking over our customers' IT operations in accordance with the ITIL framework - from our Cologne service desk or on site. From our modern, certified data centre in Cologne, we offer innovative managed services including individually tailored cloud computing solutions. With our education services, we turn school IT into enterprise IT: from IT infrastructure to cloud services, identity management, hardware and software through to IT support, administration and training. With us, schools have digitalisation fully under control.

Our benefits

  • Promotion opportunities
  • Company pension scheme
  • Company bike
  • Company car
  • Flexible working hours
  • Home office
  • ÖPNV-Ticket / Zuschuss
  • Team building
  • Further training