Within your #OneTeam
Within OVH, the CCO Department is responsible for providing quality technical support (paid, free, 24/7, etc.) for all customers around the world. It provides technical support (telephone, email, social networks, etc.) for all OVH offers (Cloud, Telecom, Web). The Department is organized into 6 Departments: Cloud, Web, Telecom, KeepBiz (in charge of customer retention), Professional Services Cloud (in charge of monitoring large accounts) and Transversal Projects: workforce management, management and implementation of new tools etc.
Attached to the Team Leader Universe, you will be in charge of assistance in the use of our products (Cloud products). You will be the privileged interlocutor of our customers and will contribute to the optimisation of customer satisfaction by providing them with quality technical advice.
Within your #OneTeam
Within OVH, the CCO Department is responsible for providing quality technical support (paid, free, 24/7, etc.) for all customers around the world. It provides technical support (telephone, email, social networks, etc.) for all OVH offers (Cloud, Telecom, Web). The Department is organized into 6 Departments: Cloud, Web, Telecom, KeepBiz (in charge of customer retention), Professional Services Cloud (in charge of monitoring large accounts) and Transversal Projects: workforce management, management and implementation of new tools etc.
Attached to the Team Leader Universe, you will be in charge of assistance in the use of our products (Cloud products). You will be the privileged interlocutor of our customers and will contribute to the optimisation of customer satisfaction by providing them with quality technical advice.
Your main responsibilities
Your future impact
Skills required
We are OVHcloud, a global player in the cloud segment, and we operate more than 450,000 servers in around 40 data centres on 4 continents. In total, we serve 1.6 million customers in more than 140 countries. We offer a broad portfolio of cloud services: From domains and web hosting, to hosted private cloud and public cloud. As a pioneer of a trustworthy cloud from Europe and a pioneer of the sustainable cloud with the best price-performance ratio, we rely on an integrated model with water cooling. It gives us full control over our value chain - from designing our own servers to building and managing our own data centres. This unique approach allows us to offer the benefits of an environmentally sustainable model with economical use of resources and a carbon footprint that is the best in the industry.
- OVHcloud Cologne
- OVHcloud Frankfurt
- OVHcloud Saarbrücken
- OVHcloud Munich
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