Job description

DICOS is an independent software and consulting company based in Darmstadt. For more than 25 years, we have been developing high-performance IT solutions for well-known customers - focussing on automation, software development as well as API and infrastructure management. We are growing continuously - and look forward to welcoming people who want to shape the future of IT with us.

What you can expect from us

We are around 70 colleagues who work together on secure and future-proof IT solutions - professionally strong, humanly at eye level. We value open dialogue, short decision-making processes and the freedom to work flexibly.
Whether in the office or remotely: We value an environment in which you feel comfortable - with modern equipment, snacks & drinks and a lively atmosphere. And because collaboration is more than just work, we also like to get together after work: for a games evening, a barbecue or an after-work drink.

Your tasks include

In the team, you will support our clients with the implementation, configuration, and operation of solutions for IT operations, central event and alert management, as well as automation. Following intensive training in IBM's Netcool suite, you will gradually take on your own customer responsibility and act as a reliable point of contact in close consultation with your clients for questions, optimisations, and new challenges. In particular, you will actively prepare them for the migration to the modern, AI-based successor product, IBM CloudPak for AIOps.

Working with your team, you will also integrate existing monitoring solutions into central IT Operations platforms, develop and optimise interfaces, and adapt them to individual customer requirements. Subsequently, you will ensure stable and high-performance operation.

You will work on demanding projects and further develop existing solutions. In addition, you will support our sales team in acquiring new customers for the AIOps solution.

In parallel, you will continuously develop your expertise, deepen your knowledge in IT infrastructure and monitoring management, and further expand your skills through targeted certifications – especially for IBM technologies.

What you bring with you

You have several years of experience as a technical consultant or in IT administration and bring experience in monitoring and operating IT environments – on-premises, in the cloud, or hybrid. Ideally, you have experience with common tools for monitoring and IT automation. In any case, you enjoy tackling technical challenges and developing suitable solutions. You are familiar with Linux, Windows, scripting languages, and terms like REST or IP; container technologies and Kubernetes are also not unknown to you. Strong communication skills in German (at least C1 level) and English complete your profile.

About the company

DICOS is an independent software and consulting company based in Darmstadt. For over 25 years, we have been ensuring that our renowned customers in the fields of automation, software development, API and infrastructure management optimise the potential of their IT environment.

The software required for this comes from our partners such as Broadcom and IBM, but is also developed by us - agile, innovative and customised.

The 70-strong DICOS team is competent, colourful and highly motivated. Each member brings their own strengths and qualities that enrich DICOS.
But we all have one thing in common: our enthusiasm for reliably functioning IT systems, networks and software that provide our customers with real added value.

Do you share this passion, want to think and help shape things? Then become part of the DICOS family!

https://www.dicos.de/karriere/

Our benefits

  • Flexible working hours
  • Home office
  • Team building
  • Further training