Solution Architect (gn) ServiceNow ITSM / ITOM / ITAM

SoftwareOne Deutschland GmbH | DACH

DACH
// Remote

Vollzeit
Deutsch
Englisch

Stellenbeschreibung

Beitrag teilen

Would you like to take responsibility for the end-to-end ServiceNow architecture for our clients in a global enterprise environment and drive its strategic development?
Do you enjoy driving customer-focused integrations, efficient workflows and the continuous development of the platform within complex project landscapes?
Are you keen to work with our clients as a global service provider designing sustainable solutions for cloud and software transformation?

Das erwartet dich bei uns

Practical Information:

Location: DACH, multiple locations | Language Requirements: Professional level German and English written and verbal |  Work Arrangement: Hybrid, and willingness to travel (up to 15%) 

As our new ServiceNow Architect, you will play a key role in our delivery team, owning the overall platform design and translating client business needs into technical solutions. You will ensure the architecture, design, implementation, and integrity of the ServiceNow platform across the enterprise.

Zu deinen Aufgaben gehören

Design end-to-end ServiceNow architectures across modules such as ITSM, ITOM & ITAM
Provide technical leadership, mentorship, and oversight across ServiceNow projects
Design integration architectures (REST, SOAP, MID Server, Service Graph Connectors)
Define and maintain platform architecture principles, standards, and guardrails
Collaborate with client stakeholders (Platform Owners, Product Owners, Architects) to present designs and align solutions
Support pre-sales (ITSM/ITOM/ITAM), including scoping, sizing, documentation approval, and production release sign-off
Deliver ServiceNow demos to clients, showcasing platform capabilities and solutions
Act as trusted advisor for customers and senior stakeholders

Das bringst du mit

Several years of proven experience working with ServiceNow platforms
Proven experience as ServiceNow Architect or Lead Technical Consultant
Strong knowledge of:
- ServiceNow platform capabilities
- ITSM, CMDB & CSDM
- ITOM Discovery (on-prem and cloud), ACC and Integrations
- ITAM
- Flow Designer, JavaScript, SQL, import sets and transform maps
Deep understanding of CMDB governance/architecture, including Identification & Reconciliation Engine and its impact on data quality
Experience with agile / SAFe / hybrid project delivery
ServiceNow CSA and CIS-ITSM certificate, any other CIS like Discovery, SAM, HAM or a CTA would be a plus
Solid communicator and collaborator with a proactive, can-do attitude combined with proactive ownership
Ability to balance standardization vs. customer-specific needs

Über das Unternehmen

SoftwareOne ist ein führender Anbieter von Software- und Cloud-Lösungen. Unser Ziel ist es, die Art und Weise, wie Unternehmen ihre Cloud planen, betreiben oder darüber beschaffen, neu zu definieren. Wir unterstützen unsere Kunden bei der Migration sowie Modernisierung ihrer Workloads und Anwendungen und stehen ihnen bei der Optimierung der daraus resultierenden Software- und Cloud-Änderungen beratend zur Seite. Somit erschließen wir den gesamten Mehrwert der Cloud-Technologien für unsere Kunden.

Unsere Benefits

Aktienkaufprogramm
Aufstiegsmöglichkeiten
Betriebliche Altersvorsorge
Firmenfahrrad
Flexible Arbeitszeiten
Homeoffice
ÖPNV-Ticket / Zuschuss
Teambuilding
Weiterbildung

Technical Consultant Digitalisierung (m/w/d)

Würzburg

DACH

Jobbörse

Unternehmen

Mediathek

Für Unternehmen

Über uns

Nachhaltigkeit